Since July 2015, we have received reports that some customers get receipts in the name of Hibino Intersound written in Japanese, which were never issued by us. The receipts seem to be enclosed with a package.
We sell imported products to authorized dealers only in Japan, and our warranty should be attached to these products. We do not attach any receipts to our products.
Please be careful when you use online shopping.
We have received information from customers as follows;
- In a particular online store, our company name was stated without our permission and some photos of fabricated receipts were shown there.
- Our warranty has not been attached to the products purchased from there.
If you happen to have this kind of trouble, please contact your local police or civil hotline.